Privacy policy

Introduction
ShopVapes Canada (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what
personal data we collect, how we use it, how we protect it, and your rights in relation to that data.
What Information We Collect
- Personal Information: Name, address, email, phone number, billing and shipping addresses.
- Account Information: Username, password, purchase history.
- Payment Information: Credit card or payment method details (only to process payments; stored
securely or via third■party payment processors).
- Usage Data: IP address, device type, browser type, pages visited, time of visits.
- Marketing Data: Preferences for marketing communications, whether you opt in or out.
How We Use Your Information
- To process orders, payments, shipping.
- To communicate with you (order confirmations, customer support, updates).
- To improve our website, products and services.
- To send you marketing or promotional materials (if you have opted in).
- To comply with legal obligations.
With Whom We Share Your Information
- Service providers / contractors (shipping companies, payment processors).
- Legal authorities when required by law.
- Third parties in case of business transfers (sale, merger, etc.).
Data Retention
We keep your personal information for as long as necessary to fulfill the purposes for which it was
collected (e.g. for warranty or returns), or as long as required by law.
Security
We take reasonable measures to protect your data using secure servers, encryption, etc. However, no
method of transmission over the internet or electronic storage is 100% secure.
Your Rights
Depending on your province, you may have rights such as:
- Access your data.
- Correct or update your data.
- Request deletion of your data.
- Withdraw consent for marketing communications.
Cookies and Tracking
We use cookies, web beacons, and similar technologies to improve user experience, for analytics, and
for marketing. You can control cookies via your browser settings.
Age Requirement
You must be 19 or older in your province to access or purchase our products.
Changes to Privacy Policy
We may update this policy from time to time. We'll post changes on our site and update the date.
Contact: sales@shopvapes.ca for privacy questions.